Shipping policy
Processing Time
Please note that order processing times are separate from shipping times.
Please allow 1-2 days (excluding weekends and holidays) for your order to be processed for shipping after receiving your order confirmation email. Understand we are a team of 2 and will make every effort to fulfil orders as quickly as possible! You will receive another notification when your order has shipped.
Due to the current worldwide affairs we are all going through and facing, there may be delays with shipping. We appreciate your patience!
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Shipping
- UK Shipping Times: Usually Next Day Delivery or 2-4 business days
- International: Can vary between 7-14 days depending on location. - Please note that we cannot guarantee delivery dates for international orders.
Total delivery time = Processing Time + Delivery/Transit Time (excluding weekends and public holidays)
We offer international shipping to most countries around the world.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping costs differ based on the type & quantity of products in an order. Additional costs may be incurred for additional items.
Customs
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for custom charges that may occur upon arrival. We cannot guarantee there will not be custom charges.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@bycasamira.com with your name and order number, and we will investigate it for you.
Did we miss anything?
If you have any further questions, please don't hesitate to contact us at hello@bycasamira.com or submit a form on our contact us page.